Return Policy Management

Flexible Return Policies

Sellers can set their own return policies, from "no returns" to "30-day money back guarantee."

Policy Options

• No returns accepted
• Returns accepted within X days
• Full refund or exchange
• Who pays return shipping
• Restocking fees

Return Process

If a buyer wants to return, they initiate a return request. You can approve, counter-offer, or decline with reason.

Best Practice

Generous return policies increase buyer confidence and often lead to more sales.